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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22346 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211916 Views
  • 2 replies
  • 2 kudos

Resolved! Lost sim card

Good morning,My dad has lost his SIM card and needs a replacement, how can he go about arranging this? Thanks

Resolved! number transfer

I was told by O2 three weeks agao that my old number would transfer over from Vodaphone to O2, it has been over two weeks now and it still has not happened, and there appears to be no way to get answers from O2. Vodaphone, colse the old line and we n...

Ken-T by • Level 1: Joiner
  • 460 Views
  • 3 replies
  • 0 kudos

scam

While signed in to MYo2 app on my phone I received a pop-up supposedly from o2 stating that I had been one of a hundred selected to get a Samsung phone. As I was signed in I assumed this was genuine. I just had to answer 8 questions on my usage, whic...

Upgrade

Can you offer a better deal than what it says on the website

Ryan13 by • Level 1: Joiner
  • 464 Views
  • 4 replies
  • 0 kudos

Surface Pro X - Account Not Active

Hi guys, I have recently bought a Surface Pro X on a new contract, but the SIM won't activate. I've tried all of the standard things to try and liven it up, but no luck as yet. Is there anything I am missing? The computer has been on with the SIM fit...

One off data bolt on

Hi I’ve purchased 1GB bolt on data to keep me going until my monthly tariff is due which was the 13th April but I’ve had my bill and it’s still there saying expired 13th May, why is is called a one off if I’m going to be charged every month and how d...

Bolt-on by • Level 1: Joiner
  • 462 Views
  • 3 replies
  • 0 kudos

Moved from o2 business to o2 consumer, when does PAC switch over occur?

HiAfter closing my business I have moved to a consumer O2 account from my business O2 account. When I ordered my consumer O2 SIM, I submitted my PAC. Now have the consumer SIM and have put it in my iPhone, but when does my old number get moved over p...

gr4z by • Level 1: Joiner
  • 2009 Views
  • 19 replies
  • 0 kudos

Blue light discount

I would like to add my blue light discount but am unsure how??

Final bill

Hi.I’ve got my final bill at o2 and I don’t have direct debit with o2How can I pay it?I don’t have o2 app or number anymore.Thank you

Jose by • Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

Over charged on bill

I seem to of been overcharged on my bill. But when I go though it all there’s nothing that they should of charged me extra for. Why is this?

Atlanta by • Level 1: Joiner
  • 501 Views
  • 4 replies
  • 0 kudos
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