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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21066 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 195652 Views
  • 2 replies
  • 2 kudos

Mystery Double Data

On my monthly renewal date on 7th April, I checked on Myo2 and I had 7.99gb data remaining when usually I only have 4gb per month. I have bought data bolt ons a couple of times recently but these were used up before the renewal date and according to ...

Barred phone

Hello o paid my phone bill on the app 3 days ago and my phone is still barred ! I can’t ring o2 on it as it’s saying can’t make calls from this phone . Everything’s showing paid online so why is it raking so long to put my phone back on I really need...

Sarahx185 by • Level 1: Joiner
  • 1721 Views
  • 9 replies
  • 0 kudos

Late payment

My bill is due tomorrow and I’m not able to pay it until Friday what do I do

Drew68 by • Level 1: Joiner
  • 618 Views
  • 5 replies
  • 0 kudos

Bill

Can't make a payment due to loosing my job

Adam1983 by • Level 1: Joiner
  • 370 Views
  • 2 replies
  • 0 kudos

Next day delivery

I ordered a ipad today (17th April) for next day delivery does anyone know if i will get it on a Saturday as states order before midnight for next day delivery help

Jade123 by • Level 1: Joiner
  • 1661 Views
  • 15 replies
  • 0 kudos

Visual voicemail

Hi. Just recently joined o2. I have an iPhone 8 Plus but can't get visual voicemail to work on my phone. I have tried to leave a voicemail on it but it doesn't show and it doesn't even say I have a voicemail on 901 when I ring that too. Voicemail is ...

DeanCW by • Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Refresh Tariff?

How do I get onto the Refresh Tariff, so that I can change my tariff monthly?

Delivery

Hi I ordered a new contract and DHL have said they were unable to find my home so it’s now sat in a depot. I can’t go and get it.Do I contact the delivery company or o2?

S4ra by • Level 1: Joiner
  • 570 Views
  • 7 replies
  • 0 kudos

25% workplace discount

Hi. I upgraded my phone last year and got a 25% workplace discount applied to my monthly payment. I’ve just changed my tariff through the app to get more data (WiFi is terrible and using more data during lockdown!). Will the discount be carried over ...

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