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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21895 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 209600 Views
  • 2 replies
  • 2 kudos

Move to sim only

Hi,My contract has ended and all payments have been made so i am eligible for an upgrade. I found the sim only deal i want (20GB, £15, 12 month) but when i proceed to the check out it says i am not eligible if i want to keep my number. The link for m...

Martin5 by • Level 1: Joiner
  • 335 Views
  • 2 replies
  • 0 kudos

Whats app media

Hello, I have Samsung galaxy S8, having trouble Whats App receiving video/picture downloads keeps buffering takes few hours before coming through. I still have data left, any suggestions please

pip2 by • Level 1: Joiner
  • 257 Views
  • 1 replies
  • 0 kudos

New contract help

Hi,I recently took out a 2gb contract for 12£ today is there anyway I could change it to the 20gb £15 package? Thanks

beau1 by • Level 1: Joiner
  • 491 Views
  • 3 replies
  • 0 kudos

Want upgrade but without Disney+ or other extra

Hi, I am looking to upgrade to a sim only deal but as I already have Disney+ I'm not interested in having it, or any of the other Extras - can I just order the upgrade without taking up the free Extra period AND without having any automatic renewal t...

derek by • Level 1: Joiner
  • 423 Views
  • 3 replies
  • 0 kudos

cancel

how do I cancel my contract when 202 does not answer

Kipz by • Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Is this billing text fake?

Hi everyone, I have got a text saying "O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: Is this a fake? Because I have never used any O2 products. This website address links to a logi...

Frank_Fa by • Level 1: Joiner
  • 506 Views
  • 3 replies
  • 0 kudos

PAC Code

Can I request a pac code?

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