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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21857 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 206531 Views
  • 2 replies
  • 2 kudos

Pay off bill

I want to pay off my bill

Melanie1 by • Level 1: Joiner
  • 219 Views
  • 1 replies
  • 0 kudos

Resolved! Paying my bill

Could i arrange a payment plan please i havent got the money to pay this month i have broken my wrist so i am on sick pay and my husband is on furlough abd we are still awaiting on universal credit

Kazzi by • Level 1: Joiner
  • 399 Views
  • 3 replies
  • 0 kudos

Resolved! Sim card activation

Hi, I know it has been asked before, but can't find the answer. I am an existing costumer, just got a new sim-smaller. Put it in my phone, and it doesn't work. I read that it should work straight away. What can I do? Thank you!

Berni by • Level 1: Joiner
  • 461 Views
  • 2 replies
  • 0 kudos

My Bill

Good Morning Thank you for been there for me during these challenging timesI was able to get a new phone from 02 an upgrade, my new bill is suppose to be 28 pounds a month, and my insurance is 10 pound a month, Steven the technician who helped me set...

CB by • Level 1: Joiner
  • 283 Views
  • 2 replies
  • 0 kudos

no connection

why does my wifi not work outside the house. it has worked previously but as suddenly stopped so I can't listen to music when out walking

Divert calls

Hi my screen has stopped working can divert calls to another iPhone regards T

Tomas777 by • Level 1: Joiner
  • 213 Views
  • 1 replies
  • 0 kudos

WiFi connection issues

My home WiFi is working with full signal (tested on other devices and working fine) but will not connect/work on my device.I can use mobile data with no issues but WiFi will not allow me to load webpages etc despite being connected.

Bec by • Level 1: Joiner
  • 418 Views
  • 5 replies
  • 0 kudos

Extra charges

I have £7.50 extra charges but don’t have a clue why. I haven’t used or called anyone different. So what can it be fot?

Charz1985 by • Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

After contract

Hello, i want to inform you that i’m almost finish with my airtime and phone payment. How can i stop it paying for the next month?Will my nhs discount for airtime will also stop aswell?

Momochan by • Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos
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