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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21694 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 202897 Views
  • 2 replies
  • 2 kudos

Pay monthly bills using credit card?

Hi I am currently set up to use a direct debit to pay my bills but now want to use my credit card instead. Is this possible to use my credit card for my payments? Also do I get charged any extra for paying using a credit card as opposed to a direct d...

marvi0 by • Level 1: Joiner
  • 1465 Views
  • 3 replies
  • 0 kudos

Number Change rejected

hi there, i'm trying to switch my old EE number to my new o2 sim. I have the PAC code from EE and I have tried to complete the online O2 form to switch number, but I have recieved this email from O2:************************************************** ...

ewens2068 by • Level 1: Joiner
  • 3576 Views
  • 10 replies
  • 0 kudos

unable to make calls

Is there something wrong with service today? Unable to make any calls.Even to o2. No notificatiosn from o2 about anything.

pete12345 by • Level 1: Joiner
  • 399 Views
  • 3 replies
  • 0 kudos

Can’t make phone calls

I have had not been able to make or receive phone calls all day! I need my phone for work! Any idea why this has happened? When I spoke to some one at o2 I was told there’s a problem with the network. Is this likely to be fixed today? I need my phone...

Emma17 by • Level 1: Joiner
  • 258 Views
  • 2 replies
  • 0 kudos

Change of number due to grooming

Hi dose any one know how to get through to talk to a real person at the moment, as I need to request a number change for my daughters phone, as some random 20 something year old guy from deli , although he has been blocked from media and phone keeps ...

Mw0973 by • Level 1: Joiner
  • 398 Views
  • 4 replies
  • 0 kudos

Calls

I still can't make calls or receive them, I've turned off my phone n switched back on etc n still not working.........02 get this fixed!!!

tan123 by • Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Pac code keeps getting rejected

I’m really fed up as my pac code to transfer my old number keeps getting rejected. I don’t understand why either as I have entered the details you ask online properly. I really need to speak to an actual person

paula11 by • Level 1: Joiner
  • 528 Views
  • 1 replies
  • 0 kudos

Calls

My phone will still not receive or make calls

GlamGran by • Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Resolved! Joined o2 on SIM only. Registered PAC code. Now what?

Hi everybody, Hope you can help. There doesn't seem to be much in official support for new customers at the moment. I've just joined o2 and have registered my PAC code that I received from my old provider. When I spoke to an agent to confirm credit d...

Stanners by • Level 1: Joiner
  • 2066 Views
  • 3 replies
  • 0 kudos
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