Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Have I missed the boat on choosing my Extra?

Hi On 12th May I upgraded my Sim only contract and planned to take up the 6 months free Disney+ extra. Although I saw the initial email about choosing the extra sent the same day, I didn't do it then and subsequently forgot until today. Would have ap...

Resolved! New phone

My contract is almost up and I'm going to get a new phone. I want to buy a new phone outright and then upgrade my existing contract to a sim only deal. Is this possible and I'll need to keep the same number as I'm in emergency services

Resolved! Oppo Find X2 Pro Release

Hey guys,Does anyone know if there is a release date yet for the find x2 pro on O2? I've been waiting months. It was posted to be released in May but no sign yet. I'm seriously considering a move to three for the oneplus 8 pro at this point.Thanks in...

Barring sites

Hi i want to know how i can stop my daughter using gambling site as she has got herself in to a lot of debt

Sim card delivery

My sim card was due to be delivered by Royal Mail but hasn't turned up, the order status is marked complete. Has anyone else had this issue?

Over charged

I have had a Direct Debit taken for more than my monthly invoice - i cannot find a way of talking to O2, does anyone know if they even have web chat

2nd sim

I would like another sim for my daughter, sim only deal, do I get a discount as I’m a customer

Keeping my number

Hi ivevfilled in a form to keep my number over 24hrs ago and no joy please help as I need it for work

Resolved! Blue light

How do i add blue light discount to my account

Texts to republic of Ireland

I tried to reply to a text from a republic of Ireland number today and I'm getting the following message: Can't send message with sim1 - error 8I last sent a text there in May and had no issues.Can anyone with this please?

O2

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