Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 23933 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 214817 Views
  • 2 replies
  • 2 kudos

Number transfer

hi. How long does it take to get my number transferred? Did it Friday. Still nothing and its now Tuesday.

My line is been band

I'm about my line is been block but i have paid yhe bills can't make call

Sarh by Level 1: Joiner
  • 420 Views
  • 3 replies
  • 0 kudos

Resolved! Contact

How can I get ride off one Contract as I thought It was a upgrade

kirstylee by Level 1: Joiner
  • 682 Views
  • 4 replies
  • 0 kudos

Network

My network is not working for 2nd time. Why is happening that? And I have check about the signal in my area and is okay

Chryssa by Level 1: Joiner
  • 288 Views
  • 2 replies
  • 0 kudos

Samsung Galaxy S20 battery drain

I've recently upgraded from a Huawei P20 Pro to a Samsung Galaxy S20 5G ive had it for 3 days and I've been really disappointed with the battery.I'm pretty savy knowing about background running apps and making sure I don't have too many notifications...

KN1GHT1E by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade time!

Hello! Probably a very basic question for this forum, haha. I am just about to upgrade my monthly contract. I am planning on getting new phone delivered. So questions... 1) I currently have a samsung galaxy a3 - and am getting a new samsung galaxy 20...

Laura2110 by Level 1: Joiner
  • 380 Views
  • 2 replies
  • 0 kudos

o2 insure

has anyone got insurance through o2 for a Samsung s20? How much is it? I wasnt offered it but trying to find out the info!!

Pay Monthly extra charges need blocking

Hi,I have a contract mobile for my 11 year old.I have recently checked my bills and I have been charged £3 a week by some company called red27mobile. He has not downoladed or consented to any such, I have contacted this scam company and they asked me...

Shaista by Level 1: Joiner
  • 830 Views
  • 5 replies
  • 0 kudos

Overcharged

I have been overcharged for my airtime for 2 months in a row now and can’t get speaking to anyone. Any ideas what number I can phone?

Tara3 by Level 1: Joiner
  • 456 Views
  • 3 replies
  • 0 kudos

Need to transfer my phone number

Hi I have my PAC code all ready to go and no means of transferring my phone number. No one answering the phone and I've tried the online form and it didn't work. Help

Ruthiend by Level 1: Joiner
  • 336 Views
  • 2 replies
  • 0 kudos