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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21947 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 210801 Views
  • 2 replies
  • 2 kudos

Resolved! Dodgy text

I’ve just received a text message from a unknown number telling me there was a problem paying my last bill, I’ve looked on my O2 app and all seems to be in order.I’m guessing it’s a scam just wondering if there’s anyone that I should report this too?...

Resolved! Upgrade problems

I was due a upgrade today but a few months ago instead of a tariff change I upgraded my sim only and they added 3 more months to my upgrade date called straight away and 02 reversed the upgrade and was told the date would go back but never did I have...

Monthly payment

I was wondering if I could pay part of my device plan. I want to be a little extra each month. Is it possible ?

Kn by • Level 1: Joiner
  • 1161 Views
  • 12 replies
  • 0 kudos

Security code

When I go to “manage my details” on o2 in “manage my account section” it is texting a security code to an old number of mine so I don’t get code and can’t log in to “manage my details”

Foxyfi by • Level 1: Joiner
  • 520 Views
  • 5 replies
  • 0 kudos

Porting number from Vodafone

Switched from Vodafone to O2 on Saturday, and have O2 the PAC from Vodafone at the time of ordering. SIM arrived today with, it appears, a new number. Will my old number activate later? How long does it take? Anyone know the drill? Thanks.

WiFi and 4g calling

Guys, need some help have been trying to activate WiFi/ 4g calling for the last hour but I can’t figure out how even after reading what the website says can anyone help? I’ve got an iPhone XR

EmzyLouu by • Level 1: Joiner
  • 563 Views
  • 5 replies
  • 0 kudos

Sim not working

i tried to change tariff. A new sim was sent, but the old was still working, so I didn't touch it. Tonight, the old sim stopped working without warning. Have switched in new sim, but phone says No Service

About my contract

Want to find out when one of my contracts end, cant find out online.

Olivia by • Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

device plan payment

why can't we pay more off the device plan online, i want to make extra payments but don't want to have to call and sit in a queue everytime just to make a payment

Jonny by • Level 1: Joiner
  • 324 Views
  • 2 replies
  • 0 kudos
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