This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23918 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 214589 Views
  • 2 replies
  • 2 kudos

Need a receipt

got new mobile online with O2. To claim my free grift from Samsung, I need a receipt , which I did not receive. How do i GET A RECEIPT FROM o2?

B2 by • Level 1: Joiner
  • 368 Views
  • 2 replies
  • 0 kudos

Lost receipt for mobile phone

I previously had an O2 phone contract the contract was up so I took out a sim only deal. I have insurance not with o2 and the mobile is broken, I can't find the original receipt as I need to show that as proof of ownership. Are 02 able to provide me ...

Jenny5 by • Level 1: Joiner
  • 566 Views
  • 4 replies
  • 0 kudos

Resolved! O2 Open Family and Friends discount

Hi, I need some help with how to apply the F&F discount code to my daughter's account over the phone, please. I gave my daughter one of the 2 codes given to me on the O2 Open website to use on her Upgrade, and we have been having issues trying to get...

Faro by • Level 1: Joiner
  • 788 Views
  • 3 replies
  • 0 kudos

Disney

Hello, i took out a new pay monthly sim with Disney free for 6 months.Please can you tell me how i activate this as i cant see any reference on my account.Thank youJustine

Jaybu32 by • Level 1: Joiner
  • 325 Views
  • 2 replies
  • 0 kudos

sim card

were is my new sim card? ordered monday 22 June.

fill by • Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Resolved! Calls

I have unlimited calls and texts on my monthly allowance. I need to ring a number ‘0333’ and was wondering will this be charged as an extra on my bill?

Jh1 by • Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Spend cap

I am looking to increase my spend cap, phone line in 02 cuts you off when you select that, the app won't allow you do it and tells you to go to a site, the site tells you to call and 02 are not taking calls for this. The chat option is not functionin...

KW1 by • Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

4G issues

Hi I have an iPhone XS and it seems to take ages to load any data on social media even though it shows I have 3 bars of 4G and the same if it’s on 3G? It’s starting to get quite annoying so any help would be much appreciated. Thanks.

Will4 by • Level 1: Joiner
  • 365 Views
  • 2 replies
  • 0 kudos

Resolved! How do I cancel my free additional freebie through 02?

When I got my new pay monthly phone I was offered a freebie with it as an extra. I decided on the deal for 6 months subscriptions to Calm, now I cant cancel as I have to cancel through 02, but I cannot get help via anyone at 02 as they are only deali...

Bud by • Level 1: Joiner
  • 832 Views
  • 3 replies
  • 0 kudos

Resolved! Contact support

I want to change my pay monthly sim to a pay as you go sim and keep my number. (The contract is all paid off). Anyone any idea how I am meant to do this with no chat available and lines only being for emergencies?? Thanks

Top Kudoed Authors
View All
Top