Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing from O2 Refresh to Pay Monthly SIM only

Hello there, I'm currently an O2 Refresh customer, but the Device Plan was paid off around two years ago so I'm currently only paying Airtime. My current phone is an iPhone 6s. I have been given an unlocked iPhone 11 but have not put my current SIM i...

Scam?

Received a message from 07385724542 which said O2 was unable to process my latest bill and I should update my payment information via I haven't changed anything with my DD or bank and, of course, I can't get in touch with anyone at O2 so thinking th...

apple watch cellular issue

Hi, i have just ordered a new apple watch 5 cellular arriving, i want to give my partner my old apple watch 3 also cellular, is it as simple as:- 1 - me deleting my 3 from current phone and installing the new 5 2 - Some how getting partner to make co...