Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21211 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 200324 Views
  • 2 replies
  • 2 kudos

Bill

I am on my last bill and I have payed a deposit at the start now do I pay my last bill with the deposit ?

Alex15 by Level 1: Joiner
  • 279 Views
  • 2 replies
  • 0 kudos

Data

Since changing my sim only deal I can’t use mobile data even though my allowance is 10gb. I’ve tried network reset and it didn’t work. Any ideas?

Rach27 by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

International calls

Hello,Whenever I call a foreign number (international call), the recipient don't get to see my my number (+44) but rather they get the call from a local number in their country. And usually they are not able to call me back as the local number that a...

Sunny1 by Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

O2 Travel Inclusive Zone - In-Country Calling Free?

The o2 CSR has just insisted to me that I can call in-country numbers (as part of my 120 mins per day allownace) - calling a USA landline/mobile whilst in the USA - as long as I have the o2 Travel Inclusive feature enabled on my phone and that I am i...

Ponty79 by Level 1: Joiner
  • 858 Views
  • 3 replies
  • 0 kudos

Leaving O2

HelloI want cancel my pay monthly sim.

WOJTEK by Level 1: Joiner
  • 646 Views
  • 4 replies
  • 0 kudos

Bill

How do I get in contact with someone on here about my bill? Every time I call they hang up on me.

replacement ism

I had to order a replacement Sim card for I phone 11. Using the code I successfully loaded the e sim but am getting no signal. I am stuck in Cyprus due to virus. To completely activate e sim, do I have to be in the UK to make the first call before it...

Steve58 by Level 1: Joiner
  • 475 Views
  • 3 replies
  • 0 kudos

Resolved! Scam

I have received a text message saying "O2: Payment for your latest bill could not be processed by your bank. Please update your payment information via: " the message is from 07340714269.

Mealz by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Phishing or legit?

Just received this text from ‘O2-UK’: O2 Ref: Site No. RT02H045. Your security code is ****. If you're not in direct contact with O2, please call 202 now so we can protect your account. Thanks.Is this legit or phishing ?

JM2 by Level 1: Joiner
  • 967 Views
  • 2 replies
  • 0 kudos