Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phone bill

Hi I can’t afford my full bill that month and was trying to phone 02 to explain but it’s no letting me I was wondering if I would be able able to pay half today and then the full amount next month and I have been kicked out my house and had to leave ...

Phone

I forgot to pay my phone bill this month, and was told if I did not pay my services would be cut off. They cut off and I paid my bill. Usually when this happens my internet, texts and calls come back on straight away, however this time they haven't t...

Resolved! Is it possible to swap the numbers attached to contracts

Hi, I have a family plan for 4 sims. One person has 50GB, and another has 15GB. I was just wondering if it would be possible to swap the numbers attached to the data amo? Thanks.

phone repair

my phone went for repair on the 30th july and ive still not hear anything at all apart from that its got to A-NOVA.. who do i contact regarding this?

Sim

Fat

Been Cut off but cannot call 202

Been Cut off but cannot call 202 Says all your calls are being transferred then it goes to bleep 3 times saying number not valid. No webchat. I am stuck without service.