Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Tariff contract renews next week, will O2 contact me?

My tariff contract renews next week, and I am looking to downgrade that contract, so will I be able to do it online through MyO2 or will I be contacted?

Resolved! My phone

I was wondering how I switch to unlimited data

Resolved! Phone insurance

How do I deactivate a bolt on?

Resolved! Moneda back deposit

HiDecembrie 2019 I make contract o2 and I pay deposit 299 £ deposit. How to take Money back..I make all paymet till now ..Thanks

Resolved! Want to cancel my contract

Got a new sim and new Phone with it that with o2 and I want to cancel this contract

Resolved! Do I have to cancel old contract with 02 when I upgrade ?

I have just upgraded. I’ve kept my old number. Do I have to cancel my old contract with 02, or is it swapped automatically to my new contract.

Resolved! upgrade

hello, my monthly contract for my phone ends in december however i’m looking to upgrade now? if i upgrade to a more modern phone on a more expensive plan will i still need to pay the remainder of the monthly plan i’m on now or not? please help!

Resolved! Wish to swap tariff to another Sim on my account

When I renewed my contracts with o2 unfortuantely my Tablet sim became my phone sim and vice versa.All my contacts now have what is effectively my tablet number and no-one now knows my phone number.I wish to swap my tablet tariff over, is this possib...

Transfer number from PAYG to Pay Monthly?

Hi, my son has a PAYG phone and I just arranged a new pay monthly SIM for him. I'd like to transfer the old PAYG number to his new SIM. I could pop into a shop but would rather not right now. Is there a way to do this from home?

Resolved! Upgrade

When can I have an upgrade

O2

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