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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 20984 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 194378 Views
  • 2 replies
  • 2 kudos

Resolved! Sim only deal + mobile broadband

Hi, If I was to purchase a sim only deal with unlimited data, could I use this sim within a mobile broadband device such as a Netgear M1 that I have bought elsewhere and is unlocked? Thanks!

JayS95 by • Level 1: Joiner
  • 489 Views
  • 3 replies
  • 0 kudos

Resolved! Phishing text

I am unable to send a phishing text to 7726 , message send failure ?? Help !

Hells60 by • Level 1: Joiner
  • 988 Views
  • 6 replies
  • 0 kudos

Resolved! Contacting O2

Can anyone advise how I can speak personally with someone in O2 without the electronic runaround on the web pages

DickW by • Level 1: Joiner
  • 767 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel current tariff

Hi I would like to be advised on how to cancel my current tariff as received better offer from competitors. Thank you, Karel

Resolved! 02 open

Recently upgraded on new phone and only reason I took the deal was because I was getting my NHS discount and was told it would be easy to set this up. The website will not allow my NHS email to be entered and says it is not recognised. I do not want ...

weeejojo by • Level 1: Joiner
  • 843 Views
  • 7 replies
  • 0 kudos

Resolved! Text messages to competitions

I cannot send text messages to competitions. why is this. Every time I try to respond the explanation mark comes up with message failed. What do I need to do? Many thanks Jackie

JackieT by • Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Multiple sims with the same number

Hi There,I am thinking of downgrading my phone, in order to stop staring at my phone so much. I have an old HTC android that uses a Mini Sim, that I'm intreagued to try using for a bit... but I currently have an iPhone 7. So I figure I need a new sim...

StevieDvd by • Level 1: Joiner
  • 884 Views
  • 3 replies
  • 0 kudos

Resolved! Scam

HiI received a message from the number +447943611569 and the message said:O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [mod edit: removed to ensure safety]I believe this is a scam and s...

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