Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 22463 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 211958 Views
  • 2 replies
  • 2 kudos

Resolved! PREMIUM NUMBER

I have just been looking at my bills, not checked properly for a long time. thought the phone chargeswere steep and found out that i have been paying for a premium number that i have never used. have sent a STOP ALL text to the number. how do i make ...

Samsung S20 Ultra

I have dropped my phone on accident and was wondering if O2 do a repair service?

Resolved! Issue transferringold number over.

Each time I try to transfer my old number from GiffGaff to my new o2 Samsung s20 I receive a failure message.Any help gratefully received as my pac code expires on August 20th

MANDY76 by Level 1: Joiner
  • 2354 Views
  • 10 replies
  • 0 kudos

Resolved! Credit Referal

It’s been around 2 months that I’ve been trying to get a response from the credit referrals team and desperately need them to reply, otherwise I run the risk of messing up a mortgage application.This was for an Apple Watch adding onto my existing con...

Fisher22 by Level 1: Joiner
  • 371 Views
  • 3 replies
  • 0 kudos

Resolved! O2 family

Can 2 accounts join for o2 family discount?

Stonesy by Level 1: Joiner
  • 309 Views
  • 2 replies
  • 0 kudos

Turning off voicemail

Brand new customer. Trying to turn off voicemail on S10+. 1760 doesn't work, 176002 doesn't work, ##002# doesn't work. Settings in contacts doesn't do anything. Help!

Upgrading

Hello, I currently have an iPhone XR & I am looking too upgrade. Is there anyone who can support me?

Bdot by Level 1: Joiner
  • 292 Views
  • 2 replies
  • 0 kudos

Upgrade

i can upgrade to a new device in 6 days, will i still get any decive for free , like they said when i set up my account

Resolved! Re: scam

hi,I received a message today from a mobile which is 07956251398, saying from ok,that the were unable to process my lasted payment,and to update my information to. https//o2.uk.invo02.com/?o2=2, is it a scam

Leeanne by Level 1: Joiner
  • 379 Views
  • 3 replies
  • 0 kudos