Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! URGENT! Recently got a SIM but I need a new handset.

I have an Iphone 5se that I have had for about three years from my mum (Was connected to 3 until March I believe. Then I rolled onto Superdrug mobile for a SIM) But my Iphone5se doesn't work anymore unless it's charging and has a blowdryer on both si...

Please help! sim issue

HelloI really hope someone can help me! I have had my iPhone X for a while now, it was working perfectly fine. Then suddenly it said ‘no sim’ I can’t even click on ‘cellular’ to insert an APN setting which I’ve read im suppose to do. Now, It’s not a ...

Resolved! New Phone Contract/Number

Hi, I have just started a new contract with 02, my phone hasn't arrived yet but I am not sure whether I will get a new number or not. I would preferably like a new one but I am not sure if I will. I am a first time 02 customer but have come from Thre...

Bill

Is it possible to get my call list for the last six days?

Resolved! Direct Debit

I have a query on my Octobers direct debit

Setting new upgrade ipad

Just received new iPad as an upgrade. Got anew Sim but with an existing numberI want to set up new iPad with Quick Start from my phone. The old iPad with the same number is at repair shop getting new battery- if this is potentially‘on’ somewhere will...

Ending airtime contract

I have a contract that I took out last year. The device element won’t be paid off till August 2022, I’d like to end the Airtime element of the contact but continue to pay for the device as I’d like to get my daughter another phone from elsewhere for ...

Resolved! Phone

Can’t call or receive calls since I sim swapped over 3 hours ago

Cancel Microsoft subscription

I have a Microsoft subscription that I didn’t know about in my bill can I block it from been able to keep charging ?

Being charged twice for Disney when only have one account with Disney

Since about March I have been charged for two lots of Disney even though I only signed up to one Disney. I called up Apr/May time and managed to speak to someone who refunded me for that month and said hey would organise for the double charge to stop...

O2

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