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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22451 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211946 Views
  • 2 replies
  • 2 kudos

Resolved! Device Plan

how do I pay off my Device Plan,I cant see it anywhere and there seems to no help with this at all.

Ricardo58 by • Level 1: Joiner
  • 450 Views
  • 2 replies
  • 0 kudos

Resolved! VAT

Can anyone here please explain how O2 work out their VAT please.. as i cant get it to work out at the VAT rate of 20%.. Thx

Caspy by • Level 1: Joiner
  • 2532 Views
  • 7 replies
  • 0 kudos

Resolved! Problem

Is the number 07399274350 its from O2?

Wojciechu by • Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

Using wifi for messaging

Use wifi calling for calls but does not seem to work for messaging. Any help please?

2seajays by • Level 1: Joiner
  • 2167 Views
  • 9 replies
  • 0 kudos

Unlock premium numbers

Does anyone know how to unlock premium numbers I can’t call up certain numbers but can other numbers?

I can receive text but not send

I recently changed from pay as you go to monthly and now I cant send text. I've read that I need to change the service centre number but it doesnt give me the option to change it.

maryu by • Level 1: Joiner
  • 363 Views
  • 2 replies
  • 0 kudos

Resolved! Sim for 12 pro max

HiThis is my first message. Sorry it’s a bit of a dumb one but here goes... if I buy the 12 pro max will my O2 sim from my iPhone 7 work ok in it and will it give me G5 whenever that starts functioning

Resolved! increasing ring time

Need to have phone ring for longer before answerphone kicks in.

2seajays by • Level 1: Joiner
  • 1104 Views
  • 3 replies
  • 0 kudos

Resolved! Itemised bill

Hello, does anyone know if it’s possible to get Backdated itemised bills?Thank you in advance

Monday by • Level 1: Joiner
  • 806 Views
  • 2 replies
  • 0 kudos

Resolved! Remove a returned device

I cannot find the answer to this on the website, nor can I find a customer contact email! I may be doing something wrong ... Anyway, I bought a new device about 4 months ago, didn't like it, returned it, but am still seeing it on my device list. I am...

9Austin by • Level 1: Joiner
  • 470 Views
  • 3 replies
  • 0 kudos
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