Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sharing Data

Hello can anyone tell me how you share data. When I click on view shared data it lists the 3 mobile numbers on my account and amount of data but there is no box to tick and share data? Any help appreciated. I called O2 and they said that data sharing...

CreditFileReferrals no contact, emailed many times

hi i was womdering if anyone can help me, iv emailed the CreditFileReferrals team on the 15th and then 2 times after about a problem and i have not recieved a response other than thier automated email

Resolved! Billing problem

I have been charged twice in the last month and it was going to happen again this month so I emptied my bank account so they don’t charge me twice AGAIN, so this problem NEEDS TO BE SOLVED ASAP because this is effecting my credit score.

Resolved! Upgrade Help Please

Hi I am O2 pay monthly , Help please, What happens when you upgrade? Does your current contract automaticaly cancel and or change according to your new upgrade? Thank you to all who help

Resolved! bills

Can i get a paper bill and pay the bill at the post office?

Resolved! Paying by credit card

Hello, I recently set up a new O2 account and had initally set up my payment through debit card, however I am unsure how to set up my payments to come from my credit card. I have looked in my payments seciton and cannot find how to do it. Thanks.

Upgrade

When can I upgrade to a device, ive waited 6 months.

Resolved! My O2 Late Payment Registration

So, because of the April price rise, I didn't have enough money in my account so unfortunetly I missed my payment for my contract. I have now paid the amount that is due but My O2 still says that I have amount that is due. Does it take a day or so fo...

Resolved! list incoming calls

Hello,Question : can i get from O2 list of incoming calls, in a given billing period ?Thanks Rob

Getting my deposit back

I would like to get my deposit back as this was only to make sure I keep up with payments and I have done so in the time asked tried calling 202 to get through too customer service but keeps hanging up on me when putting me through to customer servic...

O2

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