Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgraded

Hi. My new iPhones coming today but I was just wondering what’s going to happen with my old phone as I don’t want to pay two airtime bills so how do I change that? Fully paid off the device plan but it looks like there’s still two airtime bills comin...

Resolved! Calls to Ireland

Hello do I get charged for making or receiving calls to Ireland?

Resolved! Change number

Hi I have just changed to o2 and want ed to keep my old ee number but I keep getting cold calls and would like to change to a new number but all I can find online it how to keep your old number can anyone help me

Resolved! i have%20a%20iphone%206%20do%20i%20need%20a%20new%20sim%20for%20iphone%2012%20mini

I have a iphone 6 do i need a new sim for iphone 12 mini.

Ordered a iPhone

I order a phone on the 9th of November and set up a direct debit I still haven’t received an email to update me about delivery and I’ve tired calling o2 but it charges money just to call... what do I do....

Changing my tarrif

Hi, I have an offer on my UNiDAYS for 10gb for £10 a month and I would like to change my tattoo to this but when I change tarried it won’t allow me to choose this option can you please help

Resolved! Transfer old number

Hi, I’ve just ordered a new o2 sim and asked to transfer my old number but I’ve now changed my mind and want to use the original number of the simThankscurly