Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My bill

I would like to know why my bill has increased for no reason or no notice ?

Looking for esim 12 Month SIM only affiliate deal with apple watch pairing?

I'm looking for a sim only, that offers unlimited texts/minutes, including, 'unlimited' data - up to the overall phone limit on Apple Watch. Been looking on the website can't find this plan, as it supposedly comes with apple watch pairing, for around...

I want to complain

I haven’t had signal for months and I can’t find a way to get in contact with o2

Non delivered honor v3

Hi, on Friday the 13th September, I placed an order for honor magic V3 with switch up. Order was meant to be delivered on Monday 16th September. I had tracking number everything. It arrived at DPD depot. But it never left for delivery to me. My track...

Number transfer

Recently changed from 02 pay as you go to monthly contract with new sim card. I requested to keep my old number but that hasn't happened.

No details showing in my account app

I have the O2 app, but when I put my login details in it tells me I have no devices or services under this account

Resolved! monthly contract

if i change my monthly contract to pay as you go can I keep the same phone number

Enforcement and Termination Notice Email(In cooling off period)

Hi all, Just looking for some advice. Recently I took out a new contract and stupidly used a pac code to transfer my number before returning my device under the cooling off period. Today I received an email as per the title stating I have to pay the ...

Failed payments

I would like to discuss my outstanding arears (£278.75). My services have been stopped so I can’t make or receive calls and texts. Therefore I can’t access my 02 account fully with two-step verification. Is there an email we can use to communicate?

Switch up complex query

Hi everyone This is a bit of a complex query but it's just an idea before I do anything I have an iPhone 15 (lets call this phone 1) and I have switched up to an honor magic v3 (phone 2) With my job I have a company phone which isn't great and they h...

O2

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