Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 20851 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 192761 Views
  • 2 replies
  • 2 kudos

Resolved! *bleep*

Need to change my billing date but you have no online help your gurus suck and calling 202 is a waste I keep going in circles with it your customer services sucks ass I need to sort this now

Zubair by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Roaming

I want to change my phone number from three to O2 but I'm wondering what will happen after 1 January when I travel abroad in Europe. Will the calls still being free to call local numbers?

Daniel8 by Level 1: Joiner
  • 296 Views
  • 2 replies
  • 0 kudos

no internet, no contact option

Hi, I've bought 4G internet on Friday. I've paid £8 for special delivery to get a dongle before Saturday noon, because times is money for me. Unfortunately after few minutes signal has disappeared. O2 Manager website (192.168.3.1) says "No Service. C...

Patrick75 by Level 1: Joiner
  • 475 Views
  • 4 replies
  • 0 kudos

Debit card rejected

Is any one having trouble paying there mobile bill through the app my two bank cards keep getting rejected I have rang the bank and there is no issue.. any one help?

Stubert by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

E-sim has stopped working abroad

Please can anyone help, I am in Germany and my E-Sim in my IPhone 11pro has stopped allowing me to make or receive calls

Orders

HiPlaced an order for a tablet last week Thursday and still haven’t heard from them. Does anyone know how long it takes to receive such orders?

Trip by Level 1: Joiner
  • 245 Views
  • 1 replies
  • 0 kudos

Data usage when at home using wifi

Can anyone advise why my data usage although working from home and using wifi has been all used up pretty much with quite a few days to go in the month? This doesn’t make sense!

Lins by Level 1: Joiner
  • 523 Views
  • 6 replies
  • 0 kudos

Phone bill

I need to pay my phone bill but dosnt allow me on the app

Lily3 by Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos