Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Convinced i had this offered to me when signing up no sign of it now though? how would i checkRegardsClare
Why has my tariff changed without my request or prior knowledge? My bill for the month has nearly quadrupled.
I am on a £20 pm 100gb inclusive deal but have been charged £46 this month despite the fact that I haven't used any more or less than any other month (no MMS, bolt on or anything like that) and havent got anywhere near data limit etc. Can anyone expl...
Hi I need to now cancel my mums pay as you go card. She is now registered blind and can no longer use the phone. You will see from the history of activity this card has not been used. i hope you will consider my mums position and react accordingly. M...
How can a spend cap be changed? MyO2 tells me to call 202 or 8002. Both lines won't even put me on hold and there doesn't seem to be a way to change it on MyO2???
I want to lift my spend cap
Have a problem with VV. I had recorded my own greeting and now want to change it back, problem is when I try to save the change I get an error. I have deduced from my findings that it's an issue with O2 as I've tried a Vodafone sim in my iPhone and i...
I missed my direct debit as my wages didn’t go in till after 10am so I paid through o2 app then I realise on my banking app it says my bill was paid but when I paid through app it now says -£10 pending will I get this back
When will O2 introduce text messaging as part of the WiFi calling service? This is increasingly important as banks have introduced text messaging into their security protocol and at least near me the O2 signal is so poor I can’t receive them.
Can someone please tell me why I cannot access the online chat facility? i spent 2 hours last night on chat to sort out an upgrade. Was told the phone was in stock, then get an email saying it's out of stock. Cannot for the life of me, find the onlin...
