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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237375 Views
  • 2 replies
  • 2 kudos

Resolved! Leaving O2

Can I cancel my contract by writing to O2? If so what information do I need to supply? The only obvious things are line number and name of account holder.

pauln by • Level 1: Joiner
  • 755 Views
  • 3 replies
  • 0 kudos

Ghost text messages

I am currently abroad, out of Europe. I switched off roaming and have purchased an Esim so that all data and online calls are made using this prepaid sim. However I’ve just had an alert from O2. It seems that I have sent about 10 text messages while ...

LaoiseD by • Level 1: Joiner
  • 696 Views
  • 2 replies
  • 0 kudos

Resolved! O2 wifi

Hey all, i jist wondered if anyone knew how to access 02 wifi. Im a pay monthly customer but i cant figure out how t9 hook up to it, before there was an app but not now. Much love thanks in advance

Luton by • Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! MMS picture messages

Does anybody know if the the MMS bolt on for 50 picture messages for £5.11 per month on 02 is the price befor or after VAT is added on to the monthly phone bill?Will the charge to my phone bill be "just" £5.11 or will I then get charged an additional...

Picture by • Level 1: Joiner
  • 1467 Views
  • 9 replies
  • 0 kudos

Resolved! High data consumption

When checking my account for the month of June, I found that I had registered a disproportionately high consumption of Internet data.For 2 years it was a maximum of 1.5 Gb. Even according to the set tariff in the phone, it was about 1.1 Gb. According...

Gustav by • Level 1: Joiner
  • 823 Views
  • 3 replies
  • 0 kudos

Resolved! number swap

do i need to do a sim swap before i can keep my old number

Hartie5 by • Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos

Device Payment Not Taken

I recently upgraded my phone. I now have an airtime plan and a device plan. The airtime plan was taken from my account but the device plan was not. It says overdue (due 3/7) but when I click to try and pay it I get a screen saying no payment outstand...

CG by • Level 1: Joiner
  • 907 Views
  • 5 replies
  • 0 kudos

Wi-fi calling

Cannot get Wi-fi calling on iphone11 keep getting go to website message

Akb by • Level 1: Joiner
  • 426 Views
  • 2 replies
  • 0 kudos
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