Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 23650 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 213983 Views
  • 2 replies
  • 2 kudos

How to get in touch with o2

Hi,I recently ordered a new sim for a 12 month contract but then realised I could just change the tariff which I have done.I no longer want the SIM card , how can I let o2 know? Is the best way to ring them?Many thanks

Resolved! Device Plan - final Bill

Ok. So after receiving info from o2 that my tariff contract was over, i decided to swap to Tesco mobile (i work for Tesco and they have a great deal for staff at the mo)Before i did that i spoke with CS at o2 and during the conversation i explained t...

Resolved! Upgrade

Why when you need to upgrade they don’t give you the same deals like they give to new costumers ??

Mihai92 by Level 1: Joiner
  • 409 Views
  • 4 replies
  • 0 kudos

Device Plan - final Bill

Ok. So after receiving info from o2 that my tariff contract was over, i decided to swap to Tesco mobile (i work for Tesco and they have a great deal for staff at the mo)Before i did that i spoke with CS at o2 and during the conversation i explained t...

Pay my bill

I’m looking to pay a bill

Hmateer by Level 1: Joiner
  • 252 Views
  • 2 replies
  • 0 kudos

e mail problems on phone

It states that the sender address was rejected by the server.

DG11 by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

New order iPhone 12 Pro

Hi jut wondering if anyone can help?Im a new customer and have ordered a new pay monthly contract for an iPhone 12 Pro which after ordering I got a notification saying it's out of stock, and would be updated when its available. Had a text a few days ...

JoshNorth by Level 1: Joiner
  • 384 Views
  • 4 replies
  • 0 kudos

New SIM

My elderly mother wanted to use up her remaining pay as you go credit before activating her new pay monthly account. That was 3 months ago and it would her appear her new account appear not been registered and she has paid no monthly payments. She no...

Resolved! Cancelling extras

Hi - does anyone know how to cancel Disney+ at the end of the free trial period?

JayDee1 by Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos