Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Travel Inclusive Zone versus O2 Travel Bolt

I understand the difference between the coverage of the the Travel Inclusive Zone (23 countries outside Europe) versus the full Bolt On (63 countries outside Europe). I have the Travel Inclusive Zone already included for free in my Volt package.In Ja...

Void

Resolved! Tarrif changed mid contract

I am tied in to September 2024 with a £14 discount but for some reason only £7 has been deducted. My partner has the same tariff as we renewed together and she is getting the full discount. Can you explain why please?

billing

Disney+ just cancelled but it is still on my latest bill

mobile phone

can you explain the charges on my mobile

Resolved! Not Letting me on a 18+ site

How do I verify my age?

Resolved! my account

To whom it may concern i recently changed my account from vodafone to you but i am still getting bills from vodafone , i dont understand why this is happening ? shelly mcmahon