Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

upgrade/new sim - iphone question?

Hi, I have a paymonthly sim currently in a non-smart nokia, so I dont use any data. I've seen a deal on uswitch with 10gb data, but this deal is time lmited. I'm planning on moving to iphone, but not for a month or two yet. The uswitch deal is slight...

Phone Contract

Hi, I have taken a new phone contract out for my son. Both contracts are with o2. The new contract is through mobile phones direct and My son would like to keep his old number but don't seem to be able to switch the number over and cancel the old con...

Bills

I’m no longer an o2 customer but was wondering if I could get copies of some of my old phone bills?

incorrect number on bill

Recently bought my daughter a phone and sim via Mobile phones direct, all arrived and works fine...until on 24th December 2020 I get the bill, which has a different number to what was on the O2 sim card, and the amount charged for this was also much ...

Resolved! Transfer o2 number from old contract to another o2 contact

Hello, I have my current contract in o2 with a number I’ve had for years. Which I want to keep. I am paying this contract off and closing. I would like this number for my second o2 contract that I’m keeping. Is it possible to move my old number to th...

Ordered incorrect SIM card

SE

Resolved! Wangiri scam calls January 2021

Hi All Receiving a high number of calls from various locations of the world, sick of them I have installed a call app which silents the call and aded them to call blocker. Its becoming a joke, when are our providers going to do anything about it?

Change Direct Debit date

How do I change my direct debit date, evertime I try to call I get to a point where an automated message says thank you callling and ends my call. Good way of getting the queues down. How do I get this chnaged or should I just cancel DD as I bet some...

Resolved! porting number

i recently returned to o2, ported my number from virgin mobile , gave code online with o2 and now i've been sent a sim with a different number?

Internet

Why can't I get on the internet unless I'm on wifi

O2

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