Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi all,I was sent a text recently about being out of my minmimum contract term so i decided to follow the link to upgrade to a cheaper deal with more data. I've been with O2 for years and never changed tarrif but now there are much better deals. I'm ...
I have had a spend cap on my account but when I have change the data plan this has now gone. I was notified by text but would like to have this back to the account.Can you please advise thank you
Hi I have recently purchased iphone 12 pro and am using it with the O2 Sim card. Unfortunately the battery drains almost by 25% overnight when the phone is idle. I have replaced the phone already and did not make any difference. If i remove the sim c...
Hi - I have an iPhone 12 Pro and I’m on a 10Gb sim only tarrif. I was hoping to have used 5G, as according to your coverage checked it is available in my area, however I’ve so far not picked up a 5G signal and wondered whether this is because I need ...
I upgraded in November and I picked Disney+ as my free 6 month extra but it hasn’t been added to my account
Hi. I have a question about Disney +. It's extra with a new tariff and free for first 6 months. I got a message to remember this extra is a part of my plan and I have 28 days to choose which one I prefer to have. Problem is I don't want any of it. Ca...
I need to change the payment details to mine how do I do this?
I've just noticed a slight problem, hopefully someone has encountered this and has a way to fix it. OK, I have had an o2 PAYG sim for years, used by a family member, I registered the sim and signed up to the o2 app. No problems so far. I signed up fo...
Hello, I’m just wondering is it possible to only pay for the phone and not the SIM card as I cannot afford it anymore, Thankyou
I’m waiting to be paid but my I’ve not paid my bill amd now my phone is restricted. Can I get an extension
