Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade and RPI

Hi, My current contract expires 24-Feb. I want to move to the 12 month 80Gb SIM deal. If I do this now, will the currently listed monthly cost of £20, go up as part of the RPI within a couple of months?

Phone contract

I’m wanting to change my phone number for my current contract how would I go around doing this?

Internet

How can I get internet when not near wifi

Keeping numbers from two phones

I just upgraded my wife's contract to a Sony 5 II 5g however I am going to be using the phone myself and she will be keeping her current one.Because her new phone has a 5g sim and as soon as I turn on the new phone her current sim will stop working. ...

Number change

Hi I’ve recently upgraded my phone and want to change my mobile phone number. I’ve tried to ring 202 who are fairly useless at the moment and just cut off your call. I can’t see any option on the My02 app to change it either

Resolved! my 02

How do i change my billing name.I have already changed bank details to my private account

4G showing but can’t use mobile data

Hi, I am having trouble using my mobile data. The 4G is showing at top of phone but I can’t access anything I have over 100GB of data left so it’s not this! I recently changed to another sim only tariff so I haven’t changed my phone or sim just upgra...

Resolved! Communication issues

Without going into excuses and reasons as at this point they are irrelevant. I have not been able to keep up with bills. O2 has been sending me emails and texts informing me of my Late payment and offering me numbers to call to talk about it. Althoug...

Mobile data not working

My mobile data has not been working for over a week now

Resolved! SIM ONLY%20CONTRACT

26/1/21 HELLO, I HAVE DECIDED TO GO FOR A SIM ONLY CONTRACT TO SAVE ME MONEY, PLEASE TELL ME MORE ABOUT IT THANK YOU CALLUM [Personal information removed]

O2

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