This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21216 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 201158 Views
  • 2 replies
  • 2 kudos

DPD DRIVER POSS STOLE PHONE

so was supposed to have my new phone delivered today. DPD tracker said delivered, but not to my address, tracked down the address but they said the DPD driver realised it was the wrong place and took it back. They was extremely shocked when I showed ...

MrsH79 by • Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

Virgin spiralling costs..

I signed up a Volt contract in September at £25 and a month later it went to £29 due to annual increase. In reality it had been a month. This month December it's £36. No extra charges. It's an all in contract. What the hell is this, it can't be legal...

Can't use phone number

Hello. After late payment still can't use phone number. No connection. Can't call, send messages, no internet, as well other people can't call for me, do not receive messages.

Linalina by • Level 1: Joiner
  • 204 Views
  • 2 replies
  • 0 kudos

Resolved! Increase of spend cap

I would like to increase my spend cap please

Gem86 by • Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos

Failed credit check solution

Solved: This happened to me and I just went to the O2 shop and they got it solved. 1) I have recently moved home and my bank address wasn't up to date, so lady at O2 put my old address. 2) Check for discrepancies on you bank and personal address, wro...

AndreaPV by • Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

Data

Hello.Your page says I have six MB of data, I believed I had 12?

Premium text charges and multiple charges for one text ?

Premium text charges and billing ? I have looked everywhere to find out the cost of premium texts there is a page but when you put in the number "81333" it just says what it is, no charges ? Recently I got my bill.I have multiple charges for sending ...

Vesper73 by • Level 1: Joiner
  • 354 Views
  • 2 replies
  • 0 kudos

Taking out a new contract after switching to PAYG

Hi all. When I first joined O2 my credit score was abysmal (its still not great), and I couldn't get a phone contract anywhere. To counter this I took out a sim only plan with O2 and built up a good payment history until they allowed me to upgrade to...

Top Kudoed Authors
View All
Top