Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Order

Hello,I placed an order 2 days ago and since then, no email back from you.Someone who can help?Thank you.

Extra charge

Why 02 charge me extra money I have finished my contract and continue with pay monthly £8 unlimited calls and texts 10gb data but for 3 time they charge me more than £15 extra please help me I don't have money even buy food why they charging me that ...

Resolved! i have a 4gb contract so why do i get a text says i have used it up when it gets to 1 gb

i have a 4gb contract so why do i get a text says i have used it up when it gets to 1 gb

Resolved! Fraud and cancelling an order

I need to cancel an order I have not made and report a fraudulent activity.How do I do this?

Resolved! Sim activate

Lost phone got a new sim put sim in new phone. Saying emergency calls only. Want to keep old number.

Hi

Hi wanted some advice done upgraded keeping my old number which I had for ages but once swapping the sim over will I be bomboared with texts messages like thanks for choosing 02 and all thatAnt advice please