Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Left O2 within 15 days, still O2 charged my monthly bill

Hi Within 1 week of joining O2, I placed a request to move to EE netwrok. O2 gave me theri PAC number also and now I am on my EE netwrok. Still O2 charged me monthly bill. I was told by O2 support person that if you ask fro PAC number and do not use ...

Resolved! Final Bill

Hi. I am awaiting my final bill. I am pretty sure I am in credit. I also have credit on my airtime which I was told would be refunded too. Because I am no longer with o2 I can’t get into the app but I can’t see the bill on o2 online. How do I see tha...

Resolved! Swapping to sim only.

Hi, I have two contracts with you at the moment. I’d like to swap to sim only for one of them. How do I do this please?

Resolved! I’m getting calls offering Half price offer for 12 months and they send me a code. Is this a scam

I’m getting calls offering Half price offer for 12 months and they send me a code. Is this a scam. I’m told to ring 202 to verify

Resolved! Problems with LOGIN to : My O2 App

I am having problems with LOGIN to the MyO2 app on my mobile using my email address and password.I can access it perfectly well on my laptop but not on my mobile phone. Does anybody know how to overcome this problem ?Alan

Resolved! Travel bolt on

Hi, looking to upgrade my phone soon. We will be travelling to USA later in the year so I would like my upgrade to include the ability to make calls and use data in the USA without incurring the 4.99 per day charge. I can see I need the "O2 travel in...

Resolved! Apple store

Hello, I have problem with Apple store payments . I’m with o2 and I have main payments on Apple store o2 mobile number and I can’t delete coz is Unable to Remove There is an active subscription on this account that requires at least one payment on fi...

Resolved! Hi how can I order a replacement sim for my sons phone

Need to just order a sim why is there nowhere on app to do that

Resolved! Data Roaming

Do you get charged if you turn on data roaming

Resolved! Pay monthly

Wondering if I can get help, i have a monthly contract with o2 but want to upgrade a family member to an o2 phone and plan, is this possible to add to my contract or is it better to do it separately? Thanks

O2

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