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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22439 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211944 Views
  • 2 replies
  • 2 kudos

Resolved! Payment

Hi I payed my bill in full but only went on the device plan instead of half on air time so I’ve been cut off

Adele3 by • Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Resolved! New contract

I ordered a new phone and it has been over a week. It has not arrived. The My02 app does not work and on the website it says there are no orders to track. I do have an order number. Any help

Fariiii by • Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Resolved! please camcel my current contract

my current contract is expired. i have ordered new contract. so pleasee cancel my current contract.my current tarriff is about 10.14 pounds. please cancel it.

yanning by • Level 1: Joiner
  • 440 Views
  • 2 replies
  • 0 kudos

No Data (Internet) in Bury St Edmunds

No mobile data at all (can't access WhatsApp, etc...) in Bury St Edmunds for the last three days. Network checker says mast near my area is not working as it shoud. Called O2 but they don't give me any indication of when will the problem be resolved....

AMares by • Level 1: Joiner
  • 355 Views
  • 2 replies
  • 0 kudos

Resolved! About my bill and reading

Can you send me my phone reading and bill of this August 2021 please 

General11 by • Level 1: Joiner
  • 376 Views
  • 3 replies
  • 0 kudos

Samsung Fold 3 Starter Pack

Hi - how do you claim the free Starter Kit for the Samsung Fold 3? I dont see any codes or information in my box/emails. Thanks

Paul17220 by • Level 1: Joiner
  • 658 Views
  • 3 replies
  • 0 kudos

Number port half failed

I moved to O2 last week, ported my number across successfully although security checks failed for no apparent reason. It worked when I called an advisor. I then advised my wife to do the same and she brought her number across from Smarty by calling a...

BigMunro by • Level 1: Joiner
  • 1977 Views
  • 11 replies
  • 0 kudos
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