Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Direct debit

Why do i get charged twice in one month

Resolved! Sim card

Hi, just got delivered few hours ago sim card along with the phone, but not working to make any calls, tried putting the sim card in a different phone, still not working and is supposedly active when it arrives, any idea how to fix ?

Unlock my phone

I have spoken to 2 of your staff yesterday to unlock my phoneI lost it but it was handed inI'm very disappointed that my phone is still on emergency calls onlyI need it for work

Resolved! Paid in twice??

What will happens when I paid in twice, shows on my bank account, but not on here?? HELP

No Data from today

Hello from today i dont have dana on my iphone 12 pro i already turn off and turn back on phone but not help a do ii everythink, where is the problem

Resolved! Order

Can you contact me on (Personal details removed)

Resolved! Unable to get the PUK code to work

Hi all Ok, my ongoing O2 issues continue. As posted in a previous post around the 22nd August, my old phone died at the weekend and I had to order a new SIM as my replacement phone did not take the large size SIM my old phone used. The new SIM came t...

Resolved! i need to view all my text numbers and call number for my account how do i do this

i need to view all my text numbers and call number for my account how do i do this

Resolved! New sim card

Just had my new Nokia G10 arrive. Can anyone tell me if my new SIM card will come by royal mail

Resolved! The reason for insurance on contract devices... Is to cover damage items such as Samsung A10.

I then received a Samsung a8. That's no good. The idea of loyalty is designed to help the simple process of fair treatment. Always payed the bill.... Well its in my mums name but I still pay... Then I accidentally broke a8 and sent that back expectin...

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