Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello, i have an iphone 12 and I have just ordered an apple watch se as well. Since than I am not able to make or receive phone calls, messages and wi fi works fine. Please can you advise what us the issue
Trying to sign up to a monthly tariff but the O2 app doesn't recognize my Revolut bank account number/sort code. Is a Revolut account usable for this?
Hi so I’ve ordered a iPhone 12 Pro from an upgrade yesterday. When I chose the phone they said it was in stock and now I received an email to say it is out of stock. What do I do? How long will I have to wait? I need a handset this week. When will I ...
Hi everyone I am looking to pay off my device plan at end of the year now. But I can see a upgrade option when I go to my device and if I pay it that way and upgrade to sim only from my device what happens to my airtime plan will that change or will ...
Good Evening,I currently have 2 mobiles associated with my account. My daughter who has one of the mobiles has moved into her own house and wants to transfer the mobile across to her, retaining the tariff and the mobile number. How do we initiate thi...
I've recently come to O2 from Giffgaff and ported my number across. However I noticed that when I call my contacts, my number comes up as private. I'm on a OnePlus 5. I contacted Live chat with O2 and tried the suggestions below which didn't work:res...
Hello, I was not sure where to post this so sorry if it is in the wrong section but for a while now the O2 4G internet is getting slower at my work to the point of it being super slow/unusable, it was not always this way so can someone please inform ...
I have just paid my bill however my lines have not been reconnected what do I do
Hi, Can you please check notes in my account clearly , I got an email from you guys on 26/06/21 regarding that tariff is getting changed please contact O2 to end up your contract with no termination fee like this , I called O2 and I informed to end u...
Hi, I recently upgraded my contract but selected the wrong duration as I wanted a 18 month contract but when I selected my phone the contract changed to 36 months and I did not realise. please can you cancel my order as soon as possible?
