Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I haven't had signal for around 2 days and can't log in without you texting me a passcode

I'm trying to get in touch with you about not having any phone or 4/5G signal for two days, but I can't get into my account to talk to you unless you send me a passcode by text, which is impossible to receive as I haven't had any phone signal for two...

sim only contract upgrade

I want tup upgrade my sim only contract, but i dont understand the cost breakdown

Direct debit

How do I change direct debit date

keeping old sim card when changing tariff

i want to keep my sim card but i want to change my plan to a new one, can i do this?

change to contract

Hi i applied by phone on the 12th September for my new phone and sim contract a simple renew of contract . but to this day im still on old contract old phone still on o2 15 phone calls and every time its 5 days im tether end with this its costing me ...

Complaint O2 has agreed to free repair, what next?

I put a complaint in with O2 late August about my faulty phone, sent them the evidence of mine and other users with the same phone who are having the same issue as me. It took them a number of weeks to call me back, when that call came through on the...