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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237619 Views
  • 2 replies
  • 2 kudos

Resolved! pay my bill

On the 07/10/22, I received a text that my bill was overdue by £35. On the same day, I paid £150 and received a text confirming that the payment has gone through. Yet today, my telephone is blocked and I cannot make any calls. Needless to say that I ...

Eric18 by • Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

change direct debit

I wish to change the account being used for my direct debit

Jonpim by • Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Unlock my simcard

Hi thereI have received a new simcard and need it unlocked please as I reported my phone stolen yesterday

Fran10 by • Level 1: Joiner
  • 150 Views
  • 1 replies
  • 0 kudos

No 4G

Hello, I have no 4G coverage and am unable to make any calls currently

Louise54 by • Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

Resolved! Multisave

Hi, i have three numbers on my account but after only adding one number to my group in order to get Multisave it will not add the additional numbers. Is there something wrong?

Soda by • Level 1: Joiner
  • 251 Views
  • 1 replies
  • 0 kudos

Resolved! Log in

Hi, I've changed my password as I need to log in and see what my bolt ons are. It's asking me to verify phone no with a text code but I'm not able to as I'm in Turkey on WiFi, I don't want to turn on my mobile data as I dont know how much it will cos...

My O2

I am unable to log into MyO2 to see my contract details and my phone usage and any other offers.I visited an O2 shop 2 weeks ago and they detected that there was a miscellaneous password attached to my account which was one created by O2. I was assur...

Brian67 by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Help needed IMEI

Hi I’ve had several devices with an IMEI Block put on them, called the customer service line to be told they have submitted the requests to have the blocks removed and it can take 24 hours, 24 hours later I’m still waiting. I’ve tried calling back an...

Resolved! Credit check

I've done a credit check and o2 popping up as and outstanding bill but no one on the team can find I'd like it removed

Joseph94 by • Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Resolved! Swap sim

I want to swap sim

Saroj by • Level 1: Joiner
  • 221 Views
  • 1 replies
  • 0 kudos
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