Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I can't log into my now and I've reset my password once already
How can I get access to my accc, apparently when I migrated from virgin I went to o2, I’ve just tried logging into my o2 app and couldn’t log on rang o2 said I’m with Ariel! That’s the o2 business!! Rang them they can’t deal with my acc because I don...
why is it that I spoke to 92 service on the phone over 3 months ago to change my payment date to make it convenient for me. they said they will but i still got charged on the same date as always which caused issues. i spoke to them again and requeste...
07783308474 premium charge unknown number
So my sim-only plan is still only 12 days old a different network has the phone I wanted it arrived today.I have my PAC to port out but only got to do it this evening The message about the pac says I have to port out by the 8th February but the day t...
Please help me! I initiated a migration from a monthly plan to pay as you go today with O2 customer service over the phone. As soon as the lady submitted the migration form, my number was disconnected. I am now stuck with a new number that was only m...
Hello, I've just upgraded my contract, changed tariff, and started a new contract on a new phone. I've tried to add the O2 Open Discount, however it's saying I'm out with the 28 days to apply the code - the contract start date given is for my previou...
Hi all I am currently having an absolute nightmare porting my number over to O2. I would really appreciate it if someone could set this right as I have spent over 15 hours on the phone trying to resolve this matter with O2 customer support over the l...
i have 2 phones on my account , i cannot access the 2nd phone details , any ideas ?
Hello, Since 15 of January, I can't make any phone calls or receiving. Texts are working sometimes. Mobile internet is not working at all. My phone is showing signal ok. Its not only my mobile, my wife has the same issues so as my friends who live in...
