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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237617 Views
  • 2 replies
  • 2 kudos

Resolved! My account

Hey I had my partners phone on my account that was over due I wanted to pay it but it’s not on there

Bex11 by • Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

I am leaving 02 i went into the shop other week they cancelled my watch data and put me on a 30 day cancel at anytime i have gone to txt 65075 for my PAC code it wont let me have it says two numbers are on account because 02 have not cancelled my wat...

Hate02 by • Level 1: Joiner
  • 523 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel account

How do I cancel my account I want to go sim only and take my number with me

Jodayle by • Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Resolved! Moving Pay Monthly to PAYG

Hi, I requested to pass from Pay monthly to PAYG on the 14th of June. I was sent a new SIM card that arrived on the 20th, and the advisor told me to put it in a device and the swap would be automatic. It is 30th and it has been any swap of SIM cards ...

JOseacg by • Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel sim only plan

Hi how do i go about cancelling a sim only plan out of contract next week thank

Sandi44 by • Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi just messaging to say the bill will be paid in full on the 5 of July a I started a new job I have phone twice to let you guys know but iam still have bills come through to say pay which I said I would in full on the 5 of July

Nathan990 by • Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on

When buying a bolt on and when the unused data rolls over is the bolt on rollover saved until my monthly data allowance is used up or does the bolt on data get used first?

TW19 by • Level 1: Joiner
  • 637 Views
  • 3 replies
  • 0 kudos

Resolved! Upfront cost

I paid £20 upfront cost and now saying I have to pay £125 

Mackenzie by • Level 1: Joiner
  • 524 Views
  • 2 replies
  • 0 kudos

What to do?

Hi. So this is a complicated one.brought a new iPhone 12 pay monthly from mobile phones direct. came next day worked fine all good. Asked O2 to transfer my number from my current O2 pay monthly plan to my new one said okay will be done in next 24 hou...

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