Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data not working abroad

Resolved! Cancel contract

Hi my mother Jessie died on 5th Jan 2024. I should have cancelled this contract earlier. Phone number ************. Please cancel ASAP. Regards. Alex. Son [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks...

Resolved! Bill increase

Hello I’ve just received my latest bill & it’s gone up but I’ve not gone over my allowance, so I was wondering why this is ??

Mast taken down near me!

A mast was taken down near me and O2 never mentioned or contacted me. I have sent an email off but of course. Buried their head in the sand. How do I get a proper response?

Resolved! I log in and told I have no products

I'm try to to log into my bill. It says I have no products. (But I'm sent a bill). Why does it think I've no products when I'm logged in

Fraud department

10days I’ve been trying g to resolve. No contact from anyone

O2 ruined my credit score / ombudsman

So I’ve posted on here before (about 6 weeks ago) when I realised O2 had ruined my credit score. They keep saying I’m missing payments of £5.80 on my credit score file each month. This all started when I swapped from their old system to new system. I...

Service

Interesting chat today (19/04/2024)Seams I have been out of the country too long! And no longer have the right to have any phone service whatsoever!I travel on business and left the UK on December 26th 2024 on a business trip to the USA and not retur...

Resolved! E Sim and physical Sim

Hi. O2 have just sent me a newsletter about E-Sims and new easy methods of switching from physical sim to e-sim. My question is if I switch to e-sim with O2, when I travel abroad can I add a local physical sim and use the two together. Until now I ha...

Order

13.04.2024 as uzsisakiau ausines , nuo to laiko jokios informacijos apie uzsakyma ir negavau dar ausiniu, nors pirmas mokestis jau nuskaiciuotas , Maybe I didn't do something right or something ?

O2

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