Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 22298 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 211890 Views
  • 2 replies
  • 2 kudos

Phone Bill

Hello Good Evening Hope all is well My phone bill has currently been suspended and I would need help getting my line rental running again. I currently have no internet or calls and have a young child so I would need to get the phone up and running. I...

Chantell by Level 1: Joiner
  • 570 Views
  • 5 replies
  • 0 kudos

Resolved! New phone/contact

I have just upgraded and I was told the phone I wanted was in stock and would be delivered the next day as iam away in two days and now I have had email saying it is out of stock, can anybody help me in what to do as I need my new phone

Anna17 by Level 1: Joiner
  • 325 Views
  • 2 replies
  • 0 kudos

Volt not applied!!

Anyone else already with virgin media AND O2, got sharks and messages about this so called wonderful new Volt benefits, only to login and find your data allowance has not been doubled at all!! Mine saying I don't live in an area that's applicable!! W...

Ajkynwa by Level 1: Joiner
  • 7085 Views
  • 13 replies
  • 1 kudos

Resolved! bill

hi. on my bill ending in 859 i have a bill of 91.64 but its not giving me the option to pay it all off now.

liam17 by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping my old number

Hi, I’ve just switched from another brand to O2 and would like to keep my old number. I already provided all required info but when the SIM came, it’s has a new number and didn’t switch. I was wondering if there anything I should do to make the switc...

Summer16 by Level 1: Joiner
  • 1426 Views
  • 5 replies
  • 0 kudos

Resolved! Insurance

Can you add insurance on monthly contract phone

S_P by Level 1: Joiner
  • 282 Views
  • 2 replies
  • 0 kudos