Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I had a call last month for my phone bill dropping down

I had call last month saying my phone bill will go down

Resolved! Order

Its been three days since i have placed an order and it said 24 hours to process but I still haven’t hear anything yet. Has anyone had this problem?

Resolved! Issue with payment

I have tried to contact you via telephone a number of times before the payment bounced back as I needed to urgently speak to someone about some troubles I am having atm with my bank , so when i try to go through the automated service never allows me ...

Resolved! What is wrong with O2?

I want to leave o2 but want to take my number with me. I have sent a text to the number they give you to get a PAC number. It just says they can't process my message at this time. They provide two number two call....both give a dead tone. I waited fo...

Resolved! Broken Phone

Hi I need to talk to some one about my phone that I accidently broke, it cannot be repaired.

how do you actually speak to anyone at o2?

I'm a new customer who has just got a new sim today which has a new number. My PAC was given when I ordered and I've been going round in circles for the past hour trying to speak to anyone to find out what is going on with porting my number.OMG!! You...

Resolved! Upgrade

Hello

Resolved! Bringing my vodafone number over to my new O2 account

I just signed up for a O2 sim only contract, as part of the sign up process i added my PAC code i obtained from vodafone. I've received my O2 sim card now and I think i've activated it, but i dont know what else im suppoed to do to kick of the number...

Resolved! My order

looking for an update on my order please

Resolved! DHL/ukmail

Anyone had issues with DHL. Should of arrived yesterday then at 10am said it'd been delayed. Then at the depot. Now it's just sat at the depot..

O2

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