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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22334 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211909 Views
  • 2 replies
  • 2 kudos

Cant login

It won’t let me login to the app or add my extra to my account

iMendez by • Level 1: Joiner
  • 129 Views
  • 1 replies
  • 0 kudos

Resolved! Airplane

I’ve paid my arrears and my next bill is due on February the 19th but my airtime plan isn’t working

will_82 by • Level 1: Joiner
  • 150 Views
  • 1 replies
  • 0 kudos

Resolved! No Service after porting

Got my number transfered from Vodafone, when you call it’s going straight to voicemail and welcome to 02 Tried to call o2 but they said it’s in middle off transferring but number is changed over on app and website. Any Help

JoRose by • Level 1: Joiner
  • 282 Views
  • 3 replies
  • 0 kudos

Resolved! Cancelling Netflix on my account

I need to cancel my Netflix automated account through O2, I have been trying for months with no support from O2 helpful

Tre by • Level 1: Joiner
  • 359 Views
  • 3 replies
  • 0 kudos

Disney+ extra

I had a 6 month free subscription to Disney+ which ended at the end of January. I thought I had cancelled auto renew but I have been charged for February. I have now cancelled again. Will I get a refund for this month?

Cancel and PAC

I’ve got a monthly rolling contract after my initial contract with o2 finished and I didn’t change it. I also have my Apple Watch airtime on there.I’m moving to a different network now so I wanted to get my PAC and then cancel both those contracts. I...

Handset only upgrade

Can I get a handset only upgrade 

HK4 by • Level 1: Joiner
  • 204 Views
  • 2 replies
  • 0 kudos

Tariff

I am currently out of data and have a pending new tariff to start on the 10th feb 2024, can it start now?

"default" on my credit file (ERROR BY O2!!)

Hi all, I took out a contract with o2 mid April and 2 month later I got an email on 24th May 2021 saying there were changes to the terms and conditions of my contract, and I could terminate my contract with o2 without paying any early termination fee...

MohebH by • Level 1: Joiner
  • 2443 Views
  • 7 replies
  • 0 kudos

payment date

Hi. I change my payment date to last month to the 15th of feb? I have my statement through and it states my bill date is still the 6th? Can you help me please

HLL1991_ by • Level 1: Joiner
  • 129 Views
  • 1 replies
  • 0 kudos
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