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XR not making or receiving calls

C_Cosgrove
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I cannot find any help resource for this but I am unable to make or recieve calls on my iphone XR. 

 

Upgraded my phone over the Christmas period and I thought my phone had been extra quiet.

It is only when I had a family emergency and I tried to make a call did I realise that there was a problem.  

I have tried flipping airplane mode on and off but no joy.  

Tips please?  

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Cleoriff
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Cleoriff
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MI5
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@C_Cosgrove do you have the sim from your old phone in the new XR?

Is there an O2 signal showing top left of the screen?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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C_Cosgrove
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Ah! Could not find it that earlier for looking but it seems a service mast is out of action. Lovely stuff, thanks.
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Anonymous
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@C_Cosgrove Try another O2 sim in the phone or go to your local o2 store & they will give you a new sim & sim swap for free & they’ll do it for you 

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Cleoriff
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@C_Cosgrove wrote:
Ah! Could not find it that earlier for looking but it seems a service mast is out of action. Lovely stuff, thanks.

Hopefully it gets fixed soon @C_Cosgrove

Best of luck...:smileywink:

*The Game Is On*

Girl in a jacket
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