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Why isn't my data rolling over

URL
Level 1: Joiner
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my data on my pay monthly tariff isn’t rolling over and i don’t know how to get it, someone help please!

 

[Edit: topic title clarified]

 

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MI5
Level 94: Supreme
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@URL 

It doesn't on pay monthly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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