cancel
Showing results for 
Search instead for 
Did you mean: 

Why can't I see my previous 2 bills ?

Mclarke47
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi, I joined o2 3 months ago (paid my third bill today on a 12 month sim only) and can now only see this month's bill and can't see the last 2 months. Also, when getting my SIM card, I was told I could upgrade either 3 months or 6 months into the agreement if I wanted to. (Phone is now playing up). I get the link to upgrade but then gives me options to upgrade sim. Any suggestions?

Message 1 of 3
366 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Mclarke47 

There is a problem with the billing platform unfortunately. O2 are aware and are working on a fix.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
364 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Mclarke47 

There is a problem with the billing platform unfortunately. O2 are aware and are working on a fix.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
365 Views

Mclarke47
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Yeah this appears to be an issue but I can upgrade so it's not a massive issue. 

Message 3 of 3
320 Views