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Where do i send the phone

Anonymous
Not applicable

Hi, i'm expecting dpd tomorrow to pick up my iPhone for repair as i damaged it. Im not sure which address should i put on the package with my phone. Where do i send it, help sweat

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MI5
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DPD will have an envelope for you to put the phone into which will be addressed to the correct place.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Anonymous
Not applicable

Is it going to repair via o2 or Apple?

 

Anovo details here

 

1 Vulcan House Vulcan Rd North, Norwich, NR6 6AQ

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MI5
Level 94: Supreme
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DPD will have an envelope for you to put the phone into which will be addressed to the correct place.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Anonymous
Not applicable

Via o2, dpd courier

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MI5
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See my post above ^^^
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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Worth asking if anyone knows there... 

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Gavlar86
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I am meant to have had an email off DPD with a label I can add to my envelope, but I've not received the email.

 

Can someone state the address that the phone needs to go to if it's being processed/claimed through O2?

 

I don't have time to wait on the phone again...!

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MI5
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@Gavlar86 If dpd are collecting, they will have the envelope to put the phone in. You don't need to address it yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Gavlar86
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I was meant to be receiving an email from DPD with local locations where I could leave my package for collection. In this email there was to be a label I could print off for the package - I've not received the email so I don't have the label with the address!

 

Which address does the package get sent to so I can just write my own label.

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MI5
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What is the reason for return?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 13
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