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Where can I enter my PAC code online?

JohnT1
Level 1: Joiner
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Hi All,

There's lots of helpful links to the O2 Keep my number page (https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number) which says I can enter my PAC code online. But I can't for the life of me find where to enter it? I have a new contract with O2, which came with a new number, I have a PAC code for my old number ready to go, the O2 lines are always busy and I just want to give someone my PAC code to transfer my number to O2!

Thanks so much in advance,

John

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MI5
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@JohnT1 

Form is here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number/online-form or 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127420 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@JohnT1 

Form is here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number/online-form or 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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ICEpete
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I want to transfer my old BT mobile number to my existing O2 phone. I have a PAC code and started using the O2 online transfer, but am confused by the numbers it wants filled in.

There are 3 places to enter numbers :-

“your mobile number” which I assume is current O2 number.

”the mobile number you want to transfer” which I assume is my old BT number.

”the new mobile number” what is this ?? 

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