cancel
Showing results for 
Search instead for 
Did you mean: 

When to request pac code?

MK4595_
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

My final device and airtime bill on my o2 refresh plan is due to be paid on 5/12 and I’m moving networks. My allowances normally refresh on the 22nd of each month 

what’s the best date to request the pac code   So I can roughly pay my bill on the same day for my new network? 

thanks, any help would be appreciated. 

Message 1 of 6
839 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 145031 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@MK4595_ 

You will pay O2 more if you go past 5/12.

They will bill you for the extra days connected to the network.

Actually I've just read your first post again and you need to send the porting request to your new network on 21/11 and leave your direct debit in place for the final bill to be taken by O2 on 5/12.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 6
815 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 145031 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@MK4595_ 

Your PAC is valid for 30 days so get it around 20 days before 5/12 and submit it to your new network on 4/12.

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
834 Views

MK4595_
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thanks, would I not need to wait until after 5/12 to give it to new network so my money still comes out??

Message 3 of 6
829 Views

MI5
Level 94: Supreme
  • 145031 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@MK4595_ 

You will pay O2 more if you go past 5/12.

They will bill you for the extra days connected to the network.

Actually I've just read your first post again and you need to send the porting request to your new network on 21/11 and leave your direct debit in place for the final bill to be taken by O2 on 5/12.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
816 Views

MK4595_
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thank you! So any extra charges won’t occur if I do it that way?

Message 5 of 6
793 Views

MI5
Level 94: Supreme
  • 145031 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

@MK4595_ 

Assuming the new provider processes your PAC straightaway you won't have to pay any extra.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
791 Views