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When does BoltOn starts?

Anonymous
Not applicable

Hi all,

 

i've got an O2 Pay & Go Go Go 500 Texts + 75 Mins + 100MB web and next to that a The Allrounder Web Bolt On. I received a SMS now stating that i've got 25MB left and after this i'll pay GBP1 a day for mobile web. However when i check my balance, the Allrounder Web Bolt On isn't used yet.

 

Will the Bolt On automatically be used when i run out of my Pay & Go Go Go package?

 

Thanks for the replies!

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Anonymous
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I actually just got off the chat with an O2 guy..
He confirmed that the Bolt On will be used when the primary package is used. So i'm a happy person again slight_smile
Thanks for looking into things.. I read that terms and conditions thing also before enabling but got confused by the SMS.

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Message 5 of 6
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MI5
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Honestly I didn't know you could have the allrounder on PAYG ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Well they accepted my payment for it wink I got the information from a phone shop and enabled online..
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MI5
Level 94: Supreme
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Yes, I've finally found the page that confirms you can, however, it's not specific about how the bolt on will be used. Terms are here http://www.o2.co.uk/termsandconditions/mobile/pay-and-go-go-go-terms-and-conditions but it might be worth you calling 4445 to check when it kicks in or wait for one of the CS reps who come on here to answer you....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 6
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Anonymous
Not applicable
I actually just got off the chat with an O2 guy..
He confirmed that the Bolt On will be used when the primary package is used. So i'm a happy person again slight_smile
Thanks for looking into things.. I read that terms and conditions thing also before enabling but got confused by the SMS.
Message 5 of 6
1,252 Views

MI5
Level 94: Supreme
  • 127584 Posts
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  • 22201 Solutions
Registered:
Good news, thanks for letting us know...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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