When does BoltOn starts?

[Anonymous]

Hi all,

i've got an O2 Pay & Go Go Go 500 Texts + 75 Mins + 100MB web and next to that a The Allrounder Web Bolt On. I received a SMS now stating that i've got 25MB left and after this i'll pay GBP1 a day for mobile web. However when i check my balance, the Allrounder Web Bolt On isn't used yet.

Will the Bolt On automatically be used when i run out of my Pay & Go Go Go package?

Thanks for the replies!

[MI5]

Honestly I didn't know you could have the allrounder on PAYG ?

[Anonymous]

Well they accepted my payment for it I got the information from a phone shop and enabled online..

[MI5]

Yes, I've finally found the page that confirms you can, however, it's not specific about how the bolt on will be used. Terms are here http://www.o2.co.uk/termsandconditions/mobile/pay-and-go-go-go-terms-and-conditions but it might be worth you calling 4445 to check when it kicks in or wait for one of the CS reps who come on here to answer you....

[Anonymous · Accepted solution]

I actually just got off the chat with an O2 guy..
He confirmed that the Bolt On will be used when the primary package is used. So i'm a happy person again
Thanks for looking into things.. I read that terms and conditions thing also before enabling but got confused by the SMS.

[MI5]

Good news, thanks for letting us know...