on 07-10-2021 16:11
Hi
i have my Apple Watch which I never use so going to let my daughter use it who’s 12. Obviously I’ll keep paying my device and cellular plan but need to remove the cellular from the watch so she can use it with her iPhone?
I pay for both my girls phones, iPads and my phone and watch with 02
Solved! Go to Solution.
on 07-10-2021 17:41
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
They may require you to pay off the device plan fully before transferring the watch though.
on 07-10-2021 17:41
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
They may require you to pay off the device plan fully before transferring the watch though.